Property Manager

About the Role

An exciting opportunity is available for an experienced Property Manager to oversee the day-to-day operations of one or more residential properties and deliver exceptional customer service.

This role is responsible for managing on-site teams, overseeing operational budgets, ensuring compliance, and creating an outstanding resident experience. You'll lead from the front, driving operational excellence across all aspects of property management.

Key Responsibilities

• Manage the daily operations of residential properties
• Oversee front office, reception, resident administration and customer service functions
• Lead and develop operational teams, including Building Managers and support staff
• Ensure high standards of cleanliness, security and property presentation
• Coordinate resident move-ins and move-outs
• Manage resident enquiries, complaints and customer service requests
• Support resident engagement and retention initiatives
• Prepare and manage operational budgets and forecasts
• Monitor expenditure and identify cost-saving opportunities
• Conduct regular property inspections and ensure operational readiness
• Work closely with the Facilities team to coordinate maintenance activities
• Ensure compliance with company policies, health and safety requirements and operational standards
• Prepare operational, occupancy, KPI and management reports
• Maintain accurate records using property management systems

Requirements

• Diploma or Bachelor's Degree in Property Management, Business Management, Hospitality Management or a related field
• Minimum 5 years' experience in property, hospitality or residence management
• At least 3 years' experience managing teams
• Experience managing operational budgets
• Knowledge of property management systems
• Strong leadership and customer service skills
• Excellent communication and organisational abilities
• Problem-solving mindset with attention to detail
• Professional and results-driven approach

If you meet the above requirements, please send your CV to alishiacv@surgestaff.co.za

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