Property Administrator

If you're organised, detail-oriented, and have a passion for property administration, we want to hear from you.

About the Role

We are seeking an organised and detail-oriented Property Administrator to support the efficient administration of a commercial property portfolio based in Cape Town. The successful candidate will play a key role in monthly billing processes, utility recoveries, tenant administration, and customer service. This is a deadline-driven role perfect for someone who thrives in a fast-paced environment.

Key Responsibilities

• Prepare monthly tenant billing and recovery schedules
• Review utility consumption reports and investigate billing variances
• Process utility recoveries and ad hoc tenant charges
• Manage legal fee recoveries
• Prepare and review pre-billing reports
• Distribute monthly tenant statements and supporting documentation
• Maintain accurate tenant records within the MDA Property Management System
• Manage tenant movements with utility providers
• Respond to tenant and utility-related queries
• Process account corrections and adjustments
• Prepare deposit and credit refunds
• Update tenant contact information
• Prepare annual levy and municipal rate increase schedules
• Process bad debt write-offs following approval
• Provide general administrative support to the property management team

Requirements

• Relevant qualification in Property Management, Finance, Business Administration, or related field
• Previous experience within commercial property administration
• Experience with monthly billing and tenant recoveries
• Knowledge of utilities billing processes
• Experience using MDA Property Management System (advantageous)
• Strong Microsoft Office skills, particularly Excel
• Excellent communication and customer service skills
• Strong numerical ability and attention to detail
• Highly organised with excellent time management
• Strong administrative ability and analytical thinking
• Customer service orientated with ability to work under pressure
• Team player mentality

If you meet the above requirements, please send your CV to alishiacv@surgestaff.co.za

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